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Return Policy

 

 

  • You have 15 days after receiving the item to contact the seller and request a return or refund.

  • To be eligible for a return or refund, you must:

    • Return the item in its original condition and packaging.

    • Ensure all accessories and parts are included.

  • Healing Harbor Products offers a Free Return service for eligible items. Here’s how it works:

    1. Open a dispute within 15 days of receiving the order.

    2. Print a Free Return label.

    3. Go to the designated return point.

    4. Wait for your refund.

  • If the seller offers Free Return, it will be clearly marked on the item details page.

  • Your refund will be returned using the same method used for the original payment of the purchase.

  • Unfortunately, item exchanges are not currently supported.

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